wajob Customer Service Manager

2 Nov 2016

  • Location: Perth Eastern Suburbs
  • Salary: $55,000 – $59,999
  • Work type: Full Time
  • Classification: Call Centre & Customer Service Management & Support

Customer Service Manager

UCMAS AUNZ Pty. Ltd. – More jobs by this advertiser

UCMAS is a child development program that boosts brainpower through Mental Maths and Abacus in children aged 4-13. We believe the UCMAS program extends the child Beyond Maths. Along with strengthening Maths skills, the UCMAS approach promotes whole brain development and establishes foundational building blocks like memory, concentration, creativity and problem solving. These critical 21st Century skills inspire every child with greater confidence and success in all subject areas, competitive exams and day to day activities.

Our exciting classes and passionate instructors ensure that our students have fun as they learn. Since 1993, UCMAS has helped over one million children around the world Discover the Genius Within. UCMAS is now being introduced to Australia for the first time.

UCMAS AUNZ Pty. Ltd. Is the Master Franchisor for Australia and NewZealand and currently expanding rapidly and require dynamic Customer Service Manager to be part of this fantastic team based in Perth.

The Role:
Establishing and maintaining excellent working relationships with our customers

  • Effectively communicate customer specifications to the relevant teams, ensuring these requirements are clearly interpreted and understood
  • Responding quickly and appropriately to any change required in the department, function as dictated by the needs of the business and its customers
  • Represent the company at internal and external functions, ensuring that the company and its products and services are presented in a strong and positive light * Working closely with parents and tutors to address any significant issues
  • Working closely with the National Manager regarding performance and directions
  • Participating in and ensuring that audits and quality controls are conducted on a regular basis
  • Contributing as requested to the Unit Managers daily, weekly, and monthly reports
  • Attending weekly department meetings to discuss operational challenges and future plans
  • Providing feedback to the Unit Manager regarding customer feedback, new developments and any other relevant or important matters * Providing expert advice to customers in all facets of customer service * Responding to customer communication within 48 hours of receipt
  • Improving customer service quality results by evaluating and re-designing process and implementing change
  • Establishing communication service standards and implement company productivity, quality and customer service standards
  • Pro-actively address performance issues by identifying areas of non-performance as well as root cause, and provide support to prevent future occurrences, including any training required to individuals
  • Contributing towards effective cost management through education and training * Promoting customer service standards in the workplace

Success factors:

  • Certificate IV in Customer Contact or similar
  • Business and Administration Degree desirable
  • Extensive experience in managing customer service/care teams (inbound, inside sales, technical)
  • Demonstrable emphasis on exceeding customer expectations and process/performance excellence * Ability to align/re-align service teams to changing business drivers

To take advantage of this opportunity, click on the ‘Apply’ button and for further information, email








wajob Receptionist West Perth Medical Centre

26 Oct 2016

  • Location: Perth CBD, Inner & Western Suburbs
  • Salary: $25 – $29.99 per hour
  • Work type: Casual/Vacation
  • Classification: Healthcare & Medical Medical Administration
  • salary????

Medical Receptionisto West Perth Medical Centre / West End Medical, Fremantle

Private Advertiser – More jobs by this advertiser

West Perth Medical Centre is located in the heart of West Perth.The practice services the local business and residential community as well as providing a specialist sexual health service.

We have 3 medical consulting rooms with attached physiotherapists, psychologists, dietician and pathology. We are opening a branch surgery in Fremantle in 2017 and will need a full time receptionist.

The successful candidate would be required to work for approximately 3 days per week with an option to increase to full time in 2017.Hours are negotiable but reception hours are from 7.30am until 5.30pm. We are considering opening one evening each week and Saturday mornings.

We are a fully computerised and accredited practice,and experience using medical software is essential. We currently use Best Practice. An hourly rate commensurate with experience will be offered.

visit our website: westperthmedicalcentre.com.au to find out more about the practice Melissa Bator
Practice Manager
West Perth Medical Centre








wajob Scala Developer

19 Oct 2016

  • Location: Perth Eastern Suburbs
  • Work type: Full Time
  • Classification: Information & Communication Technology Developers/Programmers
  • salary????

Scala Developer

Takor Group – More jobs by this advertiser

A rare opportunity for a full-time Scala developer has emerged at leading geospatial technology company Takor Group.

Takor Group develops high quality geospatial software for mobile and web that stretches the limits of what is possible in today’s hardware. We’re also a friendly bunch and have a great company culture that’s inspired to greatness and open to changes in processes and tool kits. We have offices in Perth and Melbourne and also significant presence in the US, but you will be based at our Belmont office.

The position will involve working on the latest micro-service technology written with Akka and Play framework. Candidates are expected to have a strong testing ethos and the ability to effectively solve problems both independently and as part of a team.

Succesful candidates will have:

  • 2 or more years’ experience with Scala
  • Exposure to Akka, Play or an equivalent server side framework * Excellent communication and problem solving skills
  • An understanding of modern software development practices
  • Desire to learn new technologies and to push the limits of what you already know * A permanent resident visa or Australian citizenship
  • A good sense of humour

In return, we offer:

  • A competitive salary
  • Employee share benefits
  • International and interstate travel opportunities
  • A kitchen stocked full of goodies
  • Fun mornings/afternoons out of the office – like needlessly competitive badminton matches

If you think you’re the right person for the job, please email your CV and a link to either your GitHub account or past projects to:








wajob Medical Receptionist

18 Oct 2016

  • Location: Perth CBD, Inner & Western Suburbs
  • Salary: $40,000 to $49,999
  • Work type: Full Time
  • Classification: Administration & Office Support Receptionists

Medical Receptionist

Medathetics – More jobs by this advertiser

Your key responsibilities will include:

  • Professionally answering incoming calls, providing exceptional customer service * Making patient bookings and responding to enquires
  • Ensuring diaries for Medical Consultants are accurate and up to date * Provide a warm and professional welcome to patient in clinic * Billings and file creation for new and existing patients * Scheduling follow up appointments

To be successful you will have:

  • Experience working in a medical setting preferred
  • Ability to multi task and stay calm in high pressure situations * Effective decision making skills
  • Well presented with exceptional communication skills
  • Strong team player, be motivated and have good attention to detail * Competency in Excel is preferred
  • Ability to use both MAC and PC

This is your opportunity to become a valued member of a highly dedicated team of professionals committed to excellence in patient care. Practice Manager – Tina








wajob Parts Interpreter

18 Oct 2016

  • Location: Perth CBD, Inner & Western Suburbs
  • Work type: Full Time
  • Classification: Manufacturing, Transport & Logistics Warehousing, Storage & Distribution
  • salary????

Parts Interpreter

Remote Control Technologies Pty Ltd – More jobs by this advertiser

Due to continuing growth in the business, we have an excellent opportunity for a dynamic person to join our team in the role of Parts Interpreter which reports to the Branch Manager.

Some of your key responsibilities will be but not limited to the following z

  • Interpretation and sale of products and spare parts into local & international markets via face to face, telephone and/or email contact * Quotations and follow-up to win the business
  • Assisting with all aspects of warehousing duties.
  • Maintain regular contact with existing clients
  • Building trusting relationships with new clients

To be considered for this role your key skill and attributes must include –

  • Excellent personal presentation
  • Positive and enthusiastic personality
  • Keen eye for detail with great time management skills * Computer literate (Pronto experience is an advantage) * Excellent numeracy, verbal and written communication skills * Mechanical Aptitude
  • Experience in customer service
  • Highly motivated
  • Team orientated

Applicants must be comfortable to perform physical manual labouring duties and lifting up to 20kgs.

Previous experience in parts sales preferably in Auto Electrical and/or Mining would be an advantage as would a working knowledge of Pronto. A competitive salary will be offered depending on experience.

A pre-employment medical is a pre-requisite for this role

RCT is a leading provider of control and automation solutions for mobile equipment in the mining industry, globally. Established in Perth, Western Australia, the Company has a 40 year history during which it has assisted customers in over 63 countries around the world.

You can refer to our website at http://www.rct.net.au for further information on RCT and of this position.

If you would like to be considered for this position, please send your cover letter and resume to

hr@rct-global.com by Friday 21st October 2016.

Due to the high volume of applications that will be received, only those applicants who are short listed will be contacted.

Previous applicants need not apply.

We reserve the right to withdraw this ad prior to the closing date.







wajob Exercise Physiologist

17 Oct 2016

  • Location: Perth CBD, Inner & Western Suburbs
  • Work type: Full Time
  • Classification: Healthcare & Medical Physiotherapy, OT & Rehabilitation
  • salary????

Exercise Physiologist

Worksite Fitness & Rehabilitation – More jobs by this advertiser

Worksite Fitness and Rehabilitation (WFR) are seeking expressions of interest from fully qualified Accredited Exercise Physiologists who are keen to utilise their skills and knowledge to deliver a broad range of services and programs to our client.

The successful applicant will be responsible for providing exercise rehabilitation, soft-tissue treatment, musculoskeletal injury prevention, and health and fitness programs. You will be an exceptional communicator, with an outgoing disposition and the confidence to communicate with individuals from all levels of our clients’ organisation.

The role would have you work as part of an OHS team at a mining operation, working a 4 days on, 3 days off Fly In, Fly Out roster.

In addition to being fully qualified as an ESSA Accredited Exercise Physiologist at the time of your application, a minimum of 6 months experience in similar roles is essential.

Applicants must currently reside in Perth.

A Full-Time position is currently on offer, with the opportunity for growth and future career expansion. Here is your opportunity to join a friendly, dedicated and driven team of professionals. Appropriate training and excellent remuneration is included within the role.

If you are interested in this exciting position and you meet the above-mentioned requirements, please send your CV and forwarding letter to HR@worksite.com.au Karina Rogers
HR Support Officer
08 9325 8333







wajob Seamstress

16 Oct 2016

  • Location: Perth Fremantle & Southern Suburbs
  • Work type: Full Time
  • Classification: Retail & Consumer Products Other
  • salary????


Clothing Alterations – More jobs by this advertiser

Senior Seamstress required.

Full time and Part time positions required for long established Clothing Alterations business SOR.

Successful applicants MUST be highly experienced with Ladies and Gents alterations, including fittings, measuring, and attention to detail.

Exceptional customer service skills, and applicants must be fully competent with verbal/written English.

Immediate start.

Please forward resume to j-henry@bigpond.net.au

Or telephone 9339 7877 B/H or 9339 5582 A/H